Shipping Policy

If no one is available at the shipping address at the time of delivery (to accept the delivery of your order), the order will not be considered.

In cases where the shipping address is undetectable, invalid, incomplete, locked, etc., no refund, cancellation, or liability can be made.

As we receive your order, it will be processed and ready to ship within two business days, excluding public holidays. Orders may take approximately 3-8 working days from the date of order to reach you, depending on the delivery location. Shipping costs vary depending on the total weight and location of the shipment.

Delivery time is also subject to delays arising out of bad weather, strikes, or any other unexpected delays from our courier and travel partners.

At present, we provide free shipping across India.

What are the available refund options?

We will not be liable for any other charges, loss of profit, emotional stress, or any other liability arising out of non-delivery.

We will not be liable if delivery is delayed or not delivered by courier partners due to bad weather or any other unforeseen circumstances.

However, for such orders, we will refund 100% of your money.

At present, we provide free shipping across India.

If you believe the packaging is open, damaged, or tampered with, before accepting delivery of the goods, please refuse to take delivery of the package and immediately provide an image of the damaged product by email, call our customer care or email at customercare@omsgrp.com, mentioning your order reference number. We will do our best to ensure that alternative delivery is delivered to you as soon as possible. Refunds will be given for reasons such as product fault, delivery of the wrong product, partial product, etc.

If you have any questions about delivery and shipment or your order please contact us at customercare@omsgrp.com or +91 98927 44803